Be part of the BIGGEST and the BEST Private BPO in Bacolod!

APPLY and GET HIRED from September 20 – 30, 2010 & have a chance to WIN an Apple iPod Shuffle!

WANTED: Technical Support Representatives for Premium Cable Accounts

A Technical Support Specialist interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services.

Requirements:

We are looking for candidates who at least completed 2 years of college preferably a Computer related course

Excellent communication skills in English

We need candidates who are familiar with basic computer operations

Having a previous technical support background is an advantage

Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries

Has strong interpersonal skills and ability to think independently and follow through effectively

Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in BACOLOD.

WANTED: Email Support Experts for a US & UK Retail Accounts

A Email Support Specialists handle customers via inbound, outbound calls and email for the purpose of post sales service. Responsibilities include post sales and support work plus handling miscellaneous customer service and general information calls via the phone or Internet.

Requirements:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.

Proficiency with various software applications such as Microsoft Word and Excel.

Good knowledge of general office practice and business etiquette.

Accurate and efficient typing skills.

Efficient organizational skills.

Ability to follow through on work assignments.

Has above average communication skills.

Required language(s): English

Must have a strong interpersonal skills and ability to think independently and follow through effectively

Must be goal oriented

Must be flexible and eager to learn new processes

Applicants must be willing to work in Bacolod City.

WANTED: Health Care Advocates

A Healthcare Specialist interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e., order taking) or actively selling products and services. Responsibilities include processing customer orders and sales providing and receiving various information up-selling client products plus handling miscellaneous customer service and general information calls via the phone or Internet.

Requirements:

At least completed 2 years of college preferably a Computer related course

Above average communication skills in English

Basic computer operations knowledge

Courteous with strong customer service orientation.

Strong interpersonal skills and ability to think independently and follow through effectively

Proficient attention to detail.

Good listening and responding skills.

Good sales skills with the ability to be flexible.

Required language(s): English

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in BACOLOD.

WANTED: Customer Service Associate

A Customer Service Associate handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

Requirements:

At least completed 2 years of college preferably a Computer related course

Above average communication skills in English

Basic computer operations knowledge

An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone

An ability to deliver information at customer’s knowledge level in an understandable manner

An ability to apply a logical problem solving approach to resolving customer problems and inquiries

Strong interpersonal skills and ability to think independently and follow through effectively

Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in BACOLOD.

If you think you qualify for the said job openings, please FILL-UP the form below:

ACCOUNTING MANAGER

The job is responsible for the proper implementation of the policies and procedures in safeguarding the company’s assets and internal control, perform audit functions of all branch/ company transactions and prepare financial statements and external reports by government agencies and other concerned parties.

Requirements:
Candidate must possess a Professional License in Accountancy (CPA)
At least 5 years experience in the same capacity
Applicants must be willing to work in Bacolod City, Negros Occidental
Preferably Assistant Manager/ Manager specializing in Finance – General/ Cost Accounting or equivalent
Knowledge of SAP is an advantage

Send your resume and 2×2 picture to:
grace.ocampo@smsupermalls.com

or

THE HUMAN RESOURCES MANAGER
Shopping Center Management Corporation
North Wing Bldg., SM City Bacolod
Reclamation Area, Bacolod City

For interested parties, please email your application letter, updated resume and latest 2×2 colored photo to: grace.ocampo@smsupermalls.com.